Deliveries: Time - Carriers - Shipping costs - Free returns - Export tax refunds
Delivery time :
The delivery time is indicated in the product sheet above the sizes, in the right-hand block.
Products indicated as in stock are shipped the (business) day following your order.
Products with a lead time of a few days (for example 3-4 days) are products that require special treatment or additional adaptation; these products are made in our workshops.
For custom-made products , the lead time is 3 to 4 weeks depending on the complexity and size of the product/carpet. During busy periods, we recommend ordering your products in advance to ensure on-time delivery.
Transporting your package:
Your products will be delivered by Mondial Relay, by La Poste via registered Colissimo or to a Colissimo relay point, depending on your choice.
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Delivery by Mondial Relay : This delivery method is by far the most economical!
In the case of home delivery and in the event of absence, the package is left at the nearest Relay Point; the address of the Relay Point is indicated to you in the delivery notice left by the delivery person in your mailbox. |
Delivery by La Poste (SO Colissimo): If you want more flexibility, this delivery method is for you!
If you are absent, the package will be left at the post office. You can also arrange an appointment for delivery of your package. |
Shipping costs:
Shipping costs are calculated based on the destination, weight, type and amount of products ordered.
For any order over €200, please choose delivery by Colissimo Home or Colissimo Collection Point.
For France:
Delivery by Mondial Relay :
It's free from €50 including tax and up to €200 , shipping costs are free for delivery in France.
Delivery by Colissimo with signature :
For any order under 150.00 Euros including tax, shipping costs are calculated as accurately as possible (we cover part of the cost) based on the weight of the products.
In all cases, this amount does not exceed 14.90 Euros including tax, except for very bulky products (armchairs, chairs and headboards).
For orders over €200 including tax, shipping is free, except for armchairs, chairs and headboards.
Delivery by Colissimo relay point :
Shipping costs are €12.90 including tax for all orders under €200.
For orders over €200 including tax, shipping is free.
For Belgium and Luxembourg:
Delivery by Mondial Relay :
It's free from €50 including tax and up to €200 , shipping costs are free for delivery to Belgium or Luxembourg.
Delivery by Colissimo with signature :
The amount is calculated as accurately as possible (we cover part of the cost) based on the weight of the products.
Adding products to your cart allows you to calculate the shipping costs for your order.
Delivery by Colissimo relay point :
Shipping costs are €12.90 including tax for all orders under €200.
For orders over €200 including tax, shipping is free.
For other countries:
The amount is calculated as accurately as possible (we cover part of the cost) based on the weight of the products.
Adding products to your cart allows you to calculate the shipping costs for your order.
For countries outside the EEC, the total amount of your order is tax-free: 20.0% of the total amount (including fees) is automatically deducted from your order.
Back :
Return shipping costs are covered by PeauDevache.com. To make a return, please contact us by email (info@peaudevache.com) or call us at 00 33 234 08 73 20.
Return processing time:
- Prepaid return labels will be sent within a maximum of 2 working days.
- Reimbursement of returned products is made within a maximum of 2 working days, from the date of receipt of the returned product(s).
Click here for more information on our return policy
Export tax exemption:
For countries outside the EEC, the total amount of your order is tax-free: 20.0% of the total amount (including fees) is automatically deducted from your order.
We take care of the administrative procedures for customs clearance free of charge.
Please note that products may be subject to customs fees and/or local taxes in the destination country ( for example in Switzerland , customs fees are 2.4% of the order amount, and local VAT is 7.7% or 2.5% at a reduced rate).